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eChargeBays

eChargeBays is a start-up in the Electric Vehicle field, HQ in New Delhi, India

Client

eChargeBays - New Delhi, India

Service

Digital EV Charger survey form

Date

May 1, 2023

case-details

Requirement

eChargeBays works closely with EV manufacturers like Audi, Mercedes, BMW and EV Charger installtion service providers. Before the EV Charger is installed at EV owner’s residence, a survey has to happen which involves finding answer to questions like - personal / shared space, parking space available, electric meter configuration etc. Images and videos of that area are also required to be uploaded by the person conducting the survey. Earlier this survey process was manual - they used to fill physical printed forms, send images & videos on a WhatsApp group. The process was not efficient and manageable at scale. Client required a custom tailored digital solution for this.

Deliverable

We developed an app where form can be filled within the app. Images and videos can also be attached very easily. Because each manufacturer & service provider has a different form, the form that survey conductor sees is fully dynamic and can be customised anytime using the Admin panel.

  • ECB

    Assignments List

    View all assignments in a compact manner.
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    Calendar View

    View upcoming assignments in calendar view.
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    Search

    Search assignments using code or customer contact number.
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    Filter assignments

    Filter using type
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    Filter assignments

    Filter using date
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    Filter assignments

    Filter using status
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    Filter assignments

    Filter using brand
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    Filter assignments

    Filter using user
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    Details

    View all info related to assignment at a glance
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    Actions Tab

    All actions at one place
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    Edit assignment

    Edit info about assignment
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    Logs

    Add and view logs on customer connect
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    Form

    Fill form safely and securely without losing any data.
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    Navigation Drawer

    Easy access to important features
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    Chat

    In built chat for each assignment
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    Attach media to chat

    Media can be attached to chats

Major challenges included

  • Media compression - compressing images & videos selected by the user
  • Dynamic form UI, input validations
  • Sync form responses with the server

Tech

Android, Kotlin, Jetpack Compose, REST API, FCM, SendBird